Orders are generally delivered within 4–6 working days after confirmation, depending on your city.
If your product arrives damaged, please contact our team within 24 hours of delivery (0322-3063434, 9:00 AM to 5:00 PM). You'll need to share photos of the damaged item along with your invoice or order number. Once verified, you can choose a refund, a replacement, a different product of the same value, or a store voucher. We also cover the return shipping cost for damaged items.
Yes, all our products are 100% authentic and sourced directly from authorized brand distributors and warehouses.
Once your order is dispatched, you will receive tracking details via email/SMS so you can track your order's status.
You can reach us via email at skinstorepakistan@gmail.com or call/WhatsApp us at 0322-3063434, available from 9:00 AM to 5:00 PM.
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