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Gentle Vitamin C is a beginner friendly serum designed to combat dark spots and improve skin tone. Formulated with Niacinamide, 3-0-ethyl ascorbic acid, and Hippophae Rhamnoides fruit extract, it surpasses vitamin C levels found in various fruits. Tailored for sensitive skin, the serum’s minimalistic composition of under 20 ingredients is acnesafe and enriched with Camellia sinensis leaf water for soothing effects. Its innovative oil capsule system provides a watery, non-sticky texture, delivering deep hydration and addressing elasticity, firmness, and anti-aging concerns through Allantoin and Adenosine.
This Shipping & Delivery Policy is part of our Terms & Conditions and should be read alongside our main Terms. Please review this policy carefully when purchasing our products, as it applies to any order placed with us. SHIPPING & DELIVERY OPTIONS We partner with multiple courier services for deliveries across Pakistan. Standard Shipping • Shipping Method: Standard (3 - 8 Business Days) • Shipping Fee: PKR 300 Please note that all delivery times and dates are estimates and may vary. ADVANCE PAYMENT POLICY For orders above PKR 19000 an advance payment is required. After confirming the order, our team will provide account details for payment. The order will be dispatched only when the payment is made, and confirmation receipt of payment is provided. Customers who have previously canceled, rejected, or refused delivery may be required to pay PKR 300 charge for the delivery of their previous order also the present order pament will have to be made in advance via bank deposit . SHIPPING RESTRICTIONS We do not deliver on weekends or public holidays. Third-party courier services handle all deliveries and will follow their schedules; specific time slots cannot be requested. Orders placed on Sundays or Pakistani national holidays will be processed and shipped the next working day. CONTACT US If you have questions or need assistance, please reach out to us: • Phone:03203063434 • Email: skinstorepakistan@gmail.com
Orders are generally delivered within 4–6 working days after confirmation, depending on your city.
If your product arrives damaged, please contact our team within 24 hours of delivery (0322-3063434, 9:00 AM to 5:00 PM). You'll need to share photos of the damaged item along with your invoice or order number. Once verified, you can choose a refund, a replacement, a different product of the same value, or a store voucher. We also cover the return shipping cost for damaged items.
Yes, all our products are 100% authentic and sourced directly from authorized brand distributors and warehouses.
Once your order is dispatched, you will receive tracking details via email/SMS so you can track your order's status.
You can reach us via email at skinstorepakistan@gmail.com or call/WhatsApp us at 0322-3063434, available from 9:00 AM to 5:00 PM.
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